Saturday, December 17, 2016

LSS: What is Lean?

Lean is one of the most powerful business improvement methods ever created.
If you use Lean correctly your business is going to improve and you are going to be more successful.
If you don't use Lean correctly, and your opponents do, they are going to beat you and put you out of business.

^^^

So, what is Lean?

The simplest explanation of Lean is this: it is a method for eliminating waste from your business.

A Lean business is one that is continually striving to eliminate waste, continually striving to attain that perfect state where there is no waste at all.

^^^

So, what is waste?

Lean businesses remember the one fundamental rule of success: there is nothing more important than serving your customers. If you serve customers better than your competitors than you will succeed. If your competitors serve customers better than you then THEY will succeed and you will NOT.


If we remember that serving customers is the supreme goal of the business then remembering what waste is will be easy: waste is anything that does not serve the customer!

^^^

So, what is the result of doing Lean correctly?

If you serve customers with single-minded devotion, and you do it better than any of your competitors, than you will end up with more orders from existing customers, your customers will be more satisfied, more delighted, and more loyal, and you will have more new customers.

If you combine these customer advantages with having less waste than your competitors then you will be using less money and less time and fewer other resources than they do, which means you will be more profitable.

Therefore, the ultimate result of doing Lean correctly is higher long-term profits than your competitors.

^^^

So, based on all of the above, this is the definition of Lean I use:
Lean is a method for achieving higher long-term profits than your competitors by radically focusing on your customer's needs and eliminating all waste from your organization.

Many people refer to the proccess of implementing Lean in a business as a "journey" because it takes time. There is work involved and attitudes to change and many things to learn that may seem far from intuitive. But if you think the destination is worth the journey, and if you are willing to make the trip, then at least there is no doubt what the road is: the road is called Lean.

[If you want to start a Lean journey this book will help.

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Copyright © 2016 by Joseph Wayne Gadway

Tuesday, December 13, 2016

Good Cops and Bad Cops: "Who is supposed to help?"

This was first published on 18-July-2015 on another blog. And now it's here.

On 26 January 2015 Charlena Michelle Cooks – 8 months pregnant – was trying to get her 2nd grade daughter to school on time in Barstow, California. According to a school employee who honked at her, Crooks was driving too fast in the parking lot. The employee said Cooks responded by screaming and punching the employee's car.

A responding officer told her that, with no damage to her car, no crime had been committed. He said he would talk to the other lady and get her name, though he never asked the employee for her name.

After a short conversation with Cooks the officer asked for her name and she refused to give it. She took out her phone to call her boyfriend to find out if had to give her name or not. The officer told Cooks, "I have every right to ask you for your name."

The officer said he would give Cooks two minutes to finish her phone call. He must have changed his mind because within 30 seconds he grabbed Cooks, pushed her down onto the ground, and, with his partner's help, handcuffed her.
As the police grabbed Cooks she cried out, "Don't touch me!" As they pushed her onto the ground, on her stomach, Cooks screamed, "Please! I'm pregnant. Please stop this."

One officer asks her, "Why are you resisting?" and I can hear Cooks say on the video, "Because you're stupid." Actually that's a pretty good answer. According to an attorney from the ACLU, "Even if an officer is conducting an investigation, in California, unlike some other states, he can't just require a person to provide ID for no reason."

Coincidentally, the Barstow Police Department was just settling a case where they had arrested two brothers for refusing to identify themselves. The Department had to make a cash payment and do retraining which included instructing officers that people are almost never required to provide ID unless they are driving a vehicle.

When Cooks was charged, it was only with resisting arrest. If you get arrested, and the only charge is resisting arrest, something is obviously wrong. Somebody must have realized that Cooks did not have to provide ID and therefore could not be charged with that, after all. When she went before a judge even the resisting arrest charge was thrown out.

[This looks like a book I will enjoy reading. If you beat me to it please send me a review I can publish here at AnythingSmart.

If you want to support "Anything Smart" just click on book links like the one below to buy your books. "Anything Smart" will receive a commission. Thanks!]


So it would seem the arresting officer WAS stupid. Stupid enough to win a place in our bad cops category. He didn't understand the law, he didn't understand (or was not aware) of the retraining his department was forced to conduct, once the arrest was made he couldn't come up with anything illegal Cooks had done before the arrest, and, finally, what he did charge her with, was thrown out by the judge.

Later Cooks said, "I don't think I've ever been that terrified in my life.... I told him I was pregnant so he could proceed with caution. That didn't happen and the first thing I thought was I didn't want to fall to the ground. I felt the pressure on my stomach from falling and I was calling for help. But these guys are supposed to help me. But who is supposed to help me when they are attacking me?"

Cooks gave birth to a daughter on 30 March. The baby seems healthy but will be monitored to ensure she did not suffer any injury during her pre-natal encounter with the Barstow police department.

For more information click on the links below.

Copyright © 2016 by Joseph Wayne Gadway

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Sunday, December 11, 2016

Comrade Trump: The Russian Candidate

Is it possible the Russians are finally getting what they have always wanted since the end of World War II, seventy-one years ago? A friendly tool, a "useful idiot," in the White House of the United States of America? Let's look at the evidence.

Russia Interfered in the US Election

According to Factcheck.org 16 U.S. Intelligence agencies and at least three private security firms have all concluded that Russia interfered in the 2016 U.S. Presidential Election by releasing hacked information.

This conclusion was based on the methods, techniques, and software used by the hackers.

By October 7, 2015 U.S. intelligence agencies were sufficiently confident of their conclusions to release the following statement:

"The U.S. Intelligence Community (USIC) is confident that the Russian Government directed the recent compromises of e-mails from US persons and institutions, including from US political organizations. The recent disclosures of alleged hacked e-mails on sites like DCLeaks.com and WikiLeaks and by the Guccifer 2.0 online persona are consistent with the methods and motivations of Russian-directed efforts. These thefts and disclosures are intended to interfere with the US election process. Such activity is not new to Moscow—the Russians have used similar tactics and techniques across Europe and Eurasia, for example, to influence public opinion there. We believe, based on the scope and sensitivity of these efforts, that only Russia’s senior-most officials could have authorized these activities."


The Russians Wanted Trump to Win

If the Russians were just interfering in a U.S. election to cause confusion and demoralization that would be bad enough. But now we learn the CIA believes the Russians were specifically trying to swing the election for Trump and that is an order of magnitude worse.

Evidence for this conclusion includes the fact that hackers only released information on the Democrats and no information on the Republicans although it now appears they had both.


Trump Wants to Do Favors for Russia

These conclusions are not 100% certain. Intelligence assessments almost never are. But if we find corroborating or supporting evidence these intelligence conclusions become much more believable.

Did trump ever say anything during the campaign that would make the Russians want him to be president? In fact he did, several times.

[Unless something very unusual happens with the electoral college Donald Trump is about to become President. We better learn all we can about him so here is his first book.

If you want to support "Anything Smart" just click on book links like the one below to buy your books. "Anything Smart" will receive a commission. Thanks!]


He strongly hinted that he would be willing to consider dropping the sanctions against Russia put in place after they invaded the Crimea in 2014.

He suggested the U.S. might not defend some NATO allies.

He suggested we should give the Russians a free hand in Syria.

At one point Trump even asked the Russians to release Hillary's emails if they had them, suggesting he would not be too upset about Russian hacks if they were advantageous to him. He later said he was just being sarcastic when he made this statement.

He praised Putin repeatedly, at least once calling him a better leader than Obama.

All of these points can be quickly verified with an internet search. For a couple of them see:

Trump Wants to Make Money from Russia

But why would Trump want to help Russia? Is their some reason why Trump would do favors for Russia?

In 2007 Trump said "Russia is one of the hottest places in the world for investment," and that he planned to "be in Moscow at some point."

In 2008 Donald Trump, Jr. Said "In terms of high-end product influx into the U.S., Russians make up a pretty disproportionate cross-section of a lot of our assets," he said at a conference that year, according to news reports. "We see a lot of money pouring in from Russia."

There is documentation of numerous Trump efforts to launch real estate projects in Russia which seems to be a longstanding goal of his.


Is it too Late to Stop the Russian Candidate?

None of this constitutes certain proof but we almost never have certain proof in life. We even convict people of capital crimes and execute with less than certain proof. For most things in life we only require a "preponderance of evidence" – a showing that something is more likely true than not.

So now let's put together the pieces of the Trump-Russia puzzle:

Trump has made a lot of money from Russia and he would like to make a lot more.

As president, Trump will be in a position to do favors to Russia to get support for his money-making schemes. As shown above Trump has even told us, and Russia, publicly, what some of those favors are likely to be.

Russia seems to have noticed Trump's offer of a deal. They responded to Trump's statements by supporting him and releasing hacked documents that would help him get elected.

So now, finally, the Russians have what they want. After working against U.S. interests all over the world for a lifetime they have finally found a "useful idiot," a man so obsessed with making money that he will close his eyes to the danger Russia poses and give then a free hand to do what they will.

This is a reason American voters should have rejected Trump at the polls in every state back on election day.

This is a reason the presidential electors should still consider carefully before they vote on December 19.

Copyright © 2016 by Joseph Wayne Gadway

Sunday, December 4, 2016

Trump is the Bull in the China Shop

Trump is not sworn in yet and he has already started disrupting world peace. So far as I know we still promise to protect Taiwan if China should attack but, to keep peace with mainland China we officially recognize them as the government of all of China including Taiwan.

Since 1979 the U.S. and Taiwan have been very careful to maintain ONLY unofficial relations with each other to avoid antagonizing China. As part of that "unofficialness" there has not been any publicized phone call between the Presidents of the US and Taiwan in 37 years.

Trump appears to be reversing that long-standing policy by having a phone conversation with the President of Taiwan. If China interprets this as an insult to its sovereignty that could put Taiwan at risk. It could also put US armed forces at risk if they are called upon to protect Taiwan from Chinese aggression.

Certainly we can hope that calm will be restored and nothing terrible will happen but it really would have been better, and smarter, for Trump not to take this call.

I am afraid there will be other incidents like this. I do not see Trump as a careful or subtle person, more like a bull in a china shop.

Found more details on Trump's latest embarrassment in this article:

[Unless something very unusual happens with the electoral college Donald Trump is about to become President. We better learn all we can about him so here is his first book.

If you want to support "Anything Smart" just click on book links like the one below to buy your books. "Anything Smart" will receive a commission. Thanks!]

Copyright © 2016 by Joseph Wayne Gadway

Thursday, December 1, 2016

Good Cops and Bad Cops, "Straight Into Danger"

This post was originally published on another blog on 12 July 2015. And now it's here.

On the evening of 3 May 2015 the American Freedom Defense Initiative, or AFDI – listed by the Southern Poverty Law Center as an anti-Muslim group - held a "Draw Muhammad" contest in the Dallas suburb of Garland, Texas. The event was located at a local school arena called the Curtis Culwell Center.

The contest offered a $10,000 prize for the "best" cartoon depicting Muhammad. These drawings are considered blasphemous by many Muslims. Underlining the AFDI's intent to be offensive, one of the speakers at the event was the anti-Muslim Dutch politician Geert Wilders. Because of the controversial nature of the event the AFDI reportedly spent $10,000 on extra security. There were private security guards, 40 police officers, and representatives of state and federal law enforcement agencies at the scene.

Regrettably, two men from North Phoenix, Arizona did decide to attack the event and drove 1100 miles to do so. Their car was loaded with three assault rifles, three pistols, and hundreds of rounds of ammunition. FBI investigators later learned these men had prepared and practiced for this attack for months before it took place.

The attack occurred at 7:00 PM local time. The shooters drove up to a barricade in a dark-colored car, got out wearing body armor and carrying assault rifles, and opened fire on a security guard and a police officer standing next to a police car. The guard, Bruce Joiner, was quickly wounded in the ankle.

[Sadly, not all cops are good. If you read this book before I do please send me a review I can publish here at AnythingSmart.]

[If you want to support AnythingSmart just click on book links like the one here to buy your books. AnythingSmart will receive a commission. Thanks!]

The police officer, who was later reported to be a traffic officer, 60 years old, with 30 years of experience on the force, returned fire with his Glock duty pistol and was able to at least wound both of the men shooting at him. According to later analysis of photographs it appears the officer fired about a dozen rounds while steadily advancing on the shooters, starting about 20 yards out and ending up within 10 yards of where the attackers died.

An eyewitness named Cynthia Belisle said dozens of cops sprang into action. The heroic traffic officer was quickly supported by a 4-member SWAT team that fired dozens of additional rounds until it was obvious the attackers were dead next to their car.

Police spokesman Joe Harn spoke about the first officer to respond, "He did what he was trained to do. Under the fire that he was put under, he did a very good job. And probably saved lives.... His reaction, and his shooting with a pistol, he did a good job."

Several days after the attack the police chief praised all the officers involved "who put their own lives at great risk."

The anonymous traffic officer hero of Garland deserves our respect and thanks. Sadly, security concerns in our dangerous world, have prevented his name from being released. Even though we don't know this officer's name we can still recognize his great courage and service. When the security guard next to him went down, and the bullets were flying, and he was alone for those first few deadly seconds - he returned accurate fire, and apparently advanced streadily straight into danger until the attackers were down and the hundreds of people people counting on him were safe.

This traffic officer in Garland, Texas is a good cop.

For more information click on the links below:

Copyright © 2016 by Joseph Wayne Gadway

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